Home / Office Policies
Patient resources

Office Policies

Understanding your insurance, payment responsibilities and scheduling, before your visit.

Insurance

Dental insurance, explained

Dental insurance is different from medical insurance, and many patients are not familiar with the specifics of their benefits. Your dental benefits are based on the agreement your employer negotiated with your insurance carrier, so please review the benefit booklet provided by your employer to better understand your coverage.

An estimate of the amount covered by your insurance company will be provided at the time of your treatment, based on the information they provide to us. The estimate is never a guarantee of benefits. We file all insurance claims as a courtesy; this does not transfer your financial obligation to the insurance company. If the amount paid differs from the estimate, you will be billed the difference or issued a credit.

Our office accepts Visa, Mastercard, American Express and Discover. Payment is expected at the time services are rendered unless other arrangements have been made prior to your appointment.

Front desk consultation about office policies

Scheduling

Kindly provide at least 48 hours notice for any appointment that needs to be rescheduled. Appointments cancelled with less notice may be subject to a cancellation charge. See our full cancellation policy.

We are here to help

Questions about our policies?

Give our office a call at 770-992-4844 and speak to our knowledgeable staff.

Request an Appointment Call 770-992-4844
Call Request Appointment